Coaching Agreement

Below you will find all relevant information in relation to our coaching agreement. By agreeing to work together, you agree to these terms. 

The Coaching Process

Sessions are typically sixty (60) minutes. It is my intention to provide services that will assist you in reaching your goals. Based upon the information you provide to me and the specifics of your situation, I will provide recommendations to you regarding a plan. I believe we are partners in the coaching process. You have the right to agree or disagree with recommendations. Discussions of progress will periodically be initiated and you will be invited to participate in the conversation. Due to the varying nature and the individuality of each client, it is not possible to guarantee a specific outcome or result.

We will work together to reach your goals and face your challenges.

●      Via Skype, Zoom or phone meetings (whichever the client prefers)

●      Appointments are one hour in length

●      Limited email support and brief calls in between appointments

●      Weekly exercises/assignments

●      Tracking progress

This agreement is entered into between you, the client and Valerie. It will begin as per the date agreed with you in writing and will continue throughout the client/coach relationship.
 

Payment Policies

Coaching Services are currently $160.00 per session and each session is 60 minutes.  Coaching fees will be billed to you prior to beginning our session and must be paid in full before we begin. From time to time, the counseling service packages and fees associated with those packages may change, when this happens, you will receive a minimum of 30 days notice via email.

Scheduling

If sessions have not already been scheduled in advance, each session can be scheduled during the current counseling session. If you need to cancel an appointment, please notify Valerie by emailing valerie@valeriegangas.com at least 24 hours in advance of the appointment date to reschedule that session. In case of a missed appointment or less than 24 hour notice, you will be billed at your hourly session rate.

  
ELECTRONIC COMMUNICATION

Email is a convenient communication tool but is not appropriate for emergencies and time sensitive issues. Although I use the latest in security technologies for email communication, there are no guarantees for privacy. Therefore emails to my office should be limited to appointment setting and quick questions or comments. Please be aware that we cannot discuss confidential matters through email. Information revealed by you in the process of counseling is confidential.

ADDITIONAL SUPPORT

If you choose to call me to share an accomplishment, ask a question or troubleshoot a problem in between sessions, there is no extra charge for this time.  I ask that we keep the calls to 5 to 10 minutes in length.  

DISCLAIMER OF LIABILITY

Client hereby employs Valerie Gangas for the purpose of advising the Client with respect to the Client’s strategic planning, achieving goals, support and quality of life. Valerie Gangas has not promised to act as a therapist, providing psychological counseling, psychoanalysis or behavioral therapy. The calls and information the client shares with Valerie Gangas are kept confidential to the extent allowed by the law.

PERSONAL RESPONSIBILITY

I know that, as the Client, I am responsible for the actions I take or do not take.  As such, I do not and will not hold Valerie Gangas liable for the consequences of my actions.

If at any time, you experience discomfort during one of our sessions or are unsatisfied with my coaching, please bring it to my attention. We are working as a team to your life positively.  I vow to be honest with you and I ask the same in return.

TERMINATION

Termination of this agreement may occur at the discretion of the coach when an impasse is reached with the client. As long as the client adheres to the Coaching Success Guidelines and the coach adheres to professional practices and standards, the relationship will continue. The goal is to better your life so all efforts will be made towards that end. Examples of terminable offences: 

●      Lack of payment

●      Indifference on the part of the client to prescribed session action items 

CONFIDENTIALITY

Anything that is said or revealed in the sessions between coach and client is privileged information and will not be disclosed to any outside party. The exception is if the information revealed includes disclosure of illegal, unethical or criminal activities. 

The methods employed by Valerie Gangas do not guarantee results. They are guidelines that the client must follow through on in order to see any type of change. The client agrees, therefore, to hold Valerie Gangas free of any liability and responsibility for adverse reactions as a result of advice given in the coaching sessions. 

ICF GUIDELINES

As a professional life coach, I acknowledge and agree to honor my ethical obligations to my clients and colleagues and to the public at large. I pledge to comply with the ICF Code of Ethics, to treat people with dignity as independent and equal human beings, and to model these standards with those whom I work with. If I breach this Pledge of Ethics or any part of the ICF Code of Ethics, I agree that the ICF in its sole discretion may hold me accountable for so doing. I further agree that my accountability to the ICF for any breach may include loss of my ICF membership and/or my ICF credentials.

ICF CODE OF ETHICS

https://www.coachfederation.org/about/ethics.aspx?ItemNumber=854

By entering into the coaching relationship I acknowledge that I've read, fully understand and agree to all information contained here.

Many thanks! 
I look forward to working with you, 
Valerie Gangas